FAQs

What do I need to fit EHE Radiators to my wall?

All brackets and fixings are supplied in the boxes and the process is easy. We suggest using appropriate fixings for plasterboard walls and following the instructions carefully. If you have any doubts, contact us.

Are EHE Electric Radiators safe in bathrooms?

Yes, all of our radiators are bathroom-safe, buts it’s always best to check either with a qualified electrician, or one of our advisors. As a general rule, so long as your electric radiator is more than an arms-length from the bath tub, it will be safe. EHE are rated to a minimum of IPX4.

Which electricity tariff should I use?

EHE electric radiators will work on most tariffs, except for Economy 7, or other tariffs designed exclusively for night storage heaters. There are some comparison websites available, and we will also be happy to help. We usually find that most tariffs that offer more than one rate, are actually no more affordable, and in some cases they are more expensive. Our advice is to get online, and have a look around for the most affordable single rate tariffs.

Why don’t we supply more radiator ranges?

The Economiser and Vantage radiator ranges are of exceptionally high quality, both have unobtrusive styling, at two different price points. The two ranges can be used for whole installations, and they can be used together within a single installation. We have not been able to find better quality radiators, which work so effectively, and we don’t think that you will either.

Are EHE Radiators suitable for conservatories?

Yes. Economiser Electric Radiators are available in heights to suit even the lowest conservatory sill and Vantage Radiators are available in a number of outputs.  As with any hard to heat area, EHE Electric Radiators are ideal for heating conservatories.

Who should install my EHE Electric Radiators?

If you wish to use Economiser Radiators with wireless programming, the installation can be completed in around 20 minutes per radiator. A qualified NICEIC registered electrician would be the ideal person to carry out the work. Vantage Radiators can simply be plugged-in, using the moulded 3-pin plug. If you have any queries, we will be pleased to help, and can send you the manual, if required.

Where should I locate the radiators?

The quick answer is that It doesn’t matter too much.

For optimal heat distribution, radiators should be located underneath, or close to windows. This isn’t always possible though, and as there are no pipes to worry about, any wall space can be used.

You should try to keep the radiators unobstructed where possible, to benefit from the radiant heat output.

On which side of the radiator is the cable exit?

For Economiser Radiators, it can be on either side – just flip the radiator around. It’s fully reversible.

On Vantage Radiators, the cable exits from the right hand side.

Are EHE Radiators like storage heaters?

No. Our radiators don’t rely on the expensive Economy 7 tariff, which gives you a cheaper rate for the night-time “charge-up” period for your storage heaters between midnight and 7 am, but hits you with an “on-peak” premium, which applies to all of your other usage, including lighting, refrigeration, TV’s cooker etc.

EHE electric radiators don’t need to to “charge-up” with heat energy overnight, and they don’t ever run out of stored heat, and go cold when you really need the warmth.

EHE radiators are generally of a much lower wattage than storage heaters, as they don’t need to build-up a surplus of heat energy, to release over the following day. They can be programmed around your lifestyle, so unlike storage heaters, they don’t heat your property during the night, and during the daytime, when the property may not even be occupied.

On-demand, programmable warmth – just for occupied areas, and only to the required temperatures, is much more efficient. Not only this, but coming away from the Economy 7 tariff, which is required for night storage heaters, gives you the opportunity to shop around for more affordable tariffs, with no “on-peak” rates.

What colours do EHE electric radiators come in?

Just white. Some electric radiators are finished in off-white, or cream. These are generally intended for sale abroad. In the UK, the most commonly used colour for skirting boards, doors and architraves is pure brilliant white. Radiators look best if they match this and pure white will look good within any decor.

Which size radiators do I need?

The wattage power output, and the physical size of the electric radiators that you need, will be dictated by the size of the area, the type of room, and the level of insulation. We can work all of this out for you. Enter your details into our online form,  and we will come back to you as quickly as possible, with a full quotation and product overview. Should you have any special requirements, we will be pleased to tailor your radiator sizes and control system accordingly.

What are the running costs?

This will depend very much on the level of insulation that you have in your property, and also on the set temperature, and outside temperature.

Other variables that affect running costs include:

1.The overall heat-loss and U-Values of the property. A number of elements contribute to this.

2.The level, and type of insulation in the floors, walls, and roof space.

3.The number of windows, and type of glazing installed.

4.The type of property – ie. bungalow, end-terrace, detached, top- floor apartment etc.

5.The property configuration – the size, the number of exterior north-facing walls, ceiling heights etc.

6.The geographical location of the property – ie. In the north or south, and how exposed the position is.

7.The electricity tariff that is chosen. 

8.The outside temperature.

9.The duration of heat requirement for each room.

10. The required room temperature that is set at the thermostat. 

11.The level of occupancy.

12.The lifestyle of the occupants.

Who uses EHE electric radiators?

Home owners, as well as landlords and businesses use our radiators. We also supply them to housing associations, to help them keep their tenants happy.

We also recently supplied a hotel. Read more.

Will you come to my property?

No. It’s simply not required for electric heating. We actually advise against home surveys. Read more about this. 

Which size radiators do I need?

You can either choose from our lists and buy them online by selecting the size appropriate for your room size, or we can work it out for you. When we specify radiators, we assume that you would want a high temperature of 20 degrees in your living areas, and 18 degrees in your bedrooms. Hallways and other unoccupied areas areas would also be specified for 18 degrees.

Why don’t you offer free delivery?

There is no such thing as a free delivery. All delivery companies charge for their services. Some retailers build their delivery cost into the price of their products. We choose not to. We supply it to you at cost price or less.

Our radiators are heavy and large. We don’t sell lightweight units that could be delivered more cheaply by parcel courier because they aren’t as effective.

Our deliveries are all made using a pallet delivery service. You will find more about this on the Vantage Radiator and Economiser Radiator product pages.

Discount – I want a bigger discount!

We offer a discount rate based on the number of radiators that you order. The first price break is for orders of three or more units, then eight units, and then fourteen.

Our prices are not inflated and then knocked down to make you think you’re getting a better deal. The prices that you see on the EHE site have not changed in many years, and the last time that our base RRP price was reduced was in 2012.

We’re never beaten on quality, and very rarely on price. If you’ve seen a comparable product at a better price, send us your quote and we will do our best to beat it.

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Can EHE radiators rust?

No. The Vantage is aluminium, so it cannot rust. The Economiser is made from steel which is zinc-coated which prevents rust. Both ranges are powder-coated. This is a process that bonds a very high quality durable white coating to the metal surface.