Nigel Langford We bought four Economiser German Electric Radiators and we could not be happier with the outcome. It is the first time we have lived somewhere that can only be heated electrically. These rads are very effective. On the phone, I had a constructive conversation about what level of wattage would be required to heat the one large room they would be installed in. Delivery was swift and on time. We subsequently had the rads installed by a local electrician. After an initial go at programming each radiator individually it became clear that it really would be worth having the Gateway to allow app-based programming and control. We now programme the heating with considerable precision and have benefited from internet access to get the heating on when returning earlier than we had planned. Very pleased that we used Electric Heating Expert. 14 January 2020
David Banks Just bought my second heater. Had the 1st for two years now. Very economic, work’s very well and easy to put on the wall. Once set up no need to turn on /off, just adjust the temperature as required. Will definitely buy a third one soon. Well recommended. 10 January 2020
Dennis Roberts Delivered precisely on the day scheduled, safely secured to a pallet therefore no damage. I unpacked the units and followed the instructions to secure them to my conservatory wall connected the power with no issues. The 2 x 1.2 Kw units work well and have met my expectations. Thanks. 06 January 2020
Derek Kielty Great German product and great British customer service. I ordered online and received my heaters the next day. To warn others I suggest being cautious of paying any companies for the full service as it is just a rip off. I installed myself and with only a little DIY experience I found it very simple. This way I saved a 2 month wait and £2200 against a quote from another company. Four new heaters up and running on Christmas Eve. Highly recommended! 02 January 2020
T Kenning Excellent value for money and service was very good. The radiators work without the need for overnight charge, so new tariff is much lower. First week of heating shows some good savings. Control either from the rad or from a phone (not tried this yet). Very simple to use. Delivery received next day. 19 December 2019
Kirsty I previously had wet electric rads throughout my house. With no possibility of gas I knew electric was my only option but I was fed up with the cost and lack of control on the wet rads. These guys were brilliant from initial contact. I was probably a total pain with a huge list of questions and they answered everything clearly and promptly. I had everything installed in the summer so waited until they were running to review. We’ve had an issue with one rad but having contacted them today they are immediately sending a replacement. You can’t ask for any more than that. The radiators are great, the controllability is excellent using the app and customer service is like no other - I’ve just ordered another one too which arrived promptly as did the others. V pleased we went with these guys and highly recommend them to anyone looking to upgrade their heating system. 11 December 2019
James Carson I had Economiser radiators installed throughout my home and adjoining annex in Devon. The last three winters in the property were beautifully warm and cost significantly less to heat than it did using storage heaters. Oil was the only other option, but not viable due to the cost and mess of installation which required the floors to be taken up and pipes boxed in. Economy of use from these compares very well. The installation of these undoubtedly helped with the sale of the property this year. One radiator came with me to heat a new home office which is very well insulated (120mm Ecotherm) and it continues to do a great job. Generally switched on for a couple of hours at most to retain heat in the room for the whole day. One castor was lost in the move and this company went above and beyond by sending me another for free even though they are only usually available in pairs at over £50. This is a company that have exceptional customer service and supply excellent radiators. 09 December 2019
R Powell I researched the replacement of some night storage heaters inherited from the previous property owner and found the process quite confusing and potentially very expensive. I am very pleased to have found Electric Heating Expert. They helped with all of my questions in a friendly and professional manner and also gave some good advice on how to change my energy tariff. The price for my eight Vantage heaters was less than from some other suppliers and only a little more than the lower end models marketed from Spanish manufacturers which do not have the same kind of quality. The control is excellent as is the warmth that they produce. The installer was prompt and did an excellent job of hiding some cabling and reinstating some old power points. The radiators were delivered and installed in less in a day. One technical issue was addressed quickly with some help over the phone, and on a Saturday too. The manager called me back and talked me through the quick setup. Very impressed. 08 December 2019
Richard Hackwood We have purchased heaters on four occasions now and can recommend the heating products and the excellent customer service without any hesitation. The heaters are smart, energy efficient and built to last. They are also a fraction of the price of other German heaters that appear to be very similar, if not identical. The Italian heaters also look great. We have these on order this time. A pleasure to deal with the staff who are always most helpful. Top marks to the Heating Expert and many thanks. 08 December 2019
