Elaine Myers We have been using these electric radiators (Economiser downstairs and Vantage upstairs) for a year now, only ever having had experience with gas heating. The main concern we had when buying them was the running cost but that was a worry we needn't have had. They have proven to be quite economical. They look good, the house warms up quickly and retains heat. I gave service 4/5 stars only because it is a pallet delivery. We were very fortunate that a kind neighbour helped my husband carry them from the roadside. All in all - very happy. Company Response : Hi Elaine, Thanks for your review. It's great to hear you're pleased with the running costs after a full year of ownership. Just to quickly address the delivery issue: Your radiators are relatively heavy and require proper handling to prevent the damages associated with regular courier companies. We therefore use a premium pallet delivery service. In having your radiators secured to a wooden pallet, we can be sure they arrive in great shape. This in turn saves you the inconvenience of returns and time consuming re deliveries. It costs us more to deliver this way, but it's the best way to prevent damage in transit. You should have been notified of the delivery method when you ordered and also on your order confirmation. Thanks again. Team EHE. 29 January 2020
