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Open 9am-5.30pm Mon to Fri

Genuine Reviews

Celebrating 15 Years Service Excellence

You’re in safe hands with EHE

We are a family-owned UK-based business.

Welcome to Electric Heating Expert – a proud, family-owned UK business built on quality, integrity, and genuine care for our customers.

We may be small, but that’s our strength. Being a close-knit team means we’re able to offer a personal, expert service that the big firms simply can’t match. Having been in business since 2009, we’re also well-established, giving you the reassurance of ongoing support, should you need it.

We’re passionate about innovation and only offer electric heating solutions that meet our strict standards for performance, efficiency, and durability. Our business is rooted entirely in the UK. We invest in our staff, support local suppliers, and pay our taxes right here — helping to strengthen the communities we’re part of.

When you buy from us, you’re not helping to fill shareholder pockets. You’re supporting a family-run business and the livelihoods of dedicated UK staff, both within our own team and across the local companies we partner with.

Thank you for choosing to support a UK family business. We truly appreciate it.

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Reviews

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Ian David McElligott
★★★★★
★★★★★

16 Feb 2026

I purchased a Vantage Connect EHVC1800 Electric Radiator, 1800w in December 2025 specifically for my garden studio which I use all year round. It was worth shopping around as I am thoroughly delighted with the product. It quickly heats the studio, maintaining a constant temperature throughout the day. Furthermore, I needed a ‘smart’ radiator that can be controlled remotely that was also ‘stylish’ – it is all these and more. Sincere thanks to Tony who couldn’t have been more helpful throughout the entire process – especially as the first radiator was badly damaged in transit by the delivery company – a replacement radiator was with me in days and his kind assistance in setting it up was invaluable… 10/10 both for the product and customer service!!
Nick Burley
★★★★★
★★★★★

1 Feb 2026

Great back up service provided following a phone call and message left. Tony called me back within an hour and diagnosed the issue with my electric radiator. Wasn’t holding out much hope of a fix but found the problem to be the circuit board.
Replacement circuit board sent in the post, arrived following day and was able to replace this myself with guidance from Tony over the phone.
Expert diagnosis and advice over the phone resulted in a very quick fix for. Many thanks from a very happy customer….. Team EHE.
Lydia Ferraro
★★★★★
★★★★★

23 Jan 2026

I bought the vantage radiators from the electric heating expert. Tony was amazing at helping me decide on the best radiators for my annexe. The delivery was super quick and came extremely well packaged. After install I had issues with getting the temperature set correctly. Tony happily jumped to help and through WhatsApp was able to diagnose the issue and help my resolve it. Overall an incredible end to end service and just so nice to be able to talk to someone instead of a robot.
Sheilagh Hosking
★★★★★
★★★★★

23 Jan 2026

We already had one if these radiators and were very pleased with it, but we were not happy with company that sold it. However when sourcing this radiator we found EHE what a difference very helpful. Can highly recommend them and we will be dealing with them again.
Len Gordon
★★★★★
★★★★★

14 Jan 2026

The best service I’ve received from any online company. I inherited vantage heaters when buying my house 9 years ago and they worked perfectly well. One stopped working. They supplied me a part and it’s now working again perfectly. Not bad for a 9 year old heater that is used every day! I highly recommend this firm and their heaters.
L Gordon.
D English
★★★★★
★★★★★

7 Jan 2026

This is the second purchase of Ecopnel XT radiators and very happy again. Delivery was held up by a day but not the company’s fault. Other than that, great quality and heating that’s quick to respond and heat the room economically. Very good customer support.
Sidney Barnes
★★★★★
★★★★★

19 Dec 2025

We have just built two new bedrooms in an annex and wanted them to have independent heating from the main house.
I looked at a lot of electric Radiators online and did nor want to buy one from China.
I purchase two Vantage 1000w Radiotors and I am obsolutely thrilled with both their look and performance. Once my Grandson has shown me how to control them from my phone they will be perfect.
PS We lost a pack of the White Plastic Radiator Clips for one of them, however Electric Heating Expert shipped a spare set FOC.
Ryan Powell
★★★★★
★★★★★

12 Dec 2025

Amazing customer service. The vantage radiators took a little time to set up but the service was excellent thanks to staff who actually have experience with their products. All now connected up to the app and heating beautifully. It’s a very nicely made radiator that feels much more solid and heats much more comfortably than others. They’re also conserving energy pretty effectively. These are installed in my holiday cottage. I’d be happy to have them in my home too if it wasn’t already heated with a new gas system.
Bill. Grover
★★★★★
★★★★★

29 Nov 2025

A few years ago we bought two of your radiators, recently one only warmed on one side. I telephoned the company for advice and received an amazing, no hesitation response.
“There is a fault, we will dispatch a new replacement”.
Three days later it arrived.
Such service was totally unexpected, terrific, unusual, and very professional.
Thank you for putting my faith in such a rare business.
Nat Bradbury
★★★★★
★★★★★

28 Nov 2025

I ordered my radiators on Monday, received them Tuesday and have successfully installed them myself today. The process couldn’t have been easier and was made even better by unusually helpful and knowledgeable staff there! I’m really impressed with the radiators quality and value (vantage model with WiFi) and the service.

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