FAQs

What do I need to fit EHE Radiators to my wall?

All brackets and fixings are supplied in the boxes and the process is easy. Our range comes complete with a paper template that shows you where to drill.

We suggest using appropriate fixings for plasterboard walls and following the instructions carefully. If you have any doubts, please contact us.

Are EHE Electric Radiators safe in bathrooms?

Yes, all of our radiators are bathroom-safe, buts it’s always best to check either with a qualified electrician, or one of our advisors. As a general rule, your electric radiator should be located at least 60cm from a bath tub or sink.

Which electricity tariff should I use?

EHE electric radiators will work on most tariffs, except for Economy 7, or other tariffs designed exclusively for night storage heaters. There are some comparison websites available, and we will also be happy to help. We usually find that most tariffs that offer more than one rate, are actually no more affordable, and in some cases they are more expensive. Our advice is to get online, and have a look around for the most affordable single rate tariffs.

Why don’t we supply more radiator ranges?

Ever been to a restaurant with a huge menu? Chances are, the food wasn’t great.

The Economiser and Vantage radiator ranges are of exceptionally high quality. They represent the very best of their categories – Aluminium liquid core, and steel ceramic core. We see no value in offering multiple models. We offer only the best.

We have not been able to find better quality radiators which work so effectively, and we don’t think that you will either.

Are EHE Radiators suitable for conservatories?

Yes. Economiser Electric Radiators are available in heights to suit even the lowest conservatory sill and Vantage Radiators are available in a number of outputs.  As with any hard to heat area, EHE Electric Radiators are ideal for heating conservatories.

Who should install my EHE Electric Radiators?

Anyone able to put up shelves would usually find the installation of one of our radiators straight-forward.

If there are any concerns about the circuit or consumer unit within a property, or where there are multiple radiators to be installed, a NICEIC registered electrician would be the ideal person to carry out the work.

We can recommend an approved installer in your area.

Where should I locate the radiators?

The quick answer is that It doesn’t matter too much.

For optimal heat distribution, radiators should be located underneath, or close to windows. This isn’t always possible though, and as there are no pipes to worry about, any wall space can be used.

You should try to keep the radiators unobstructed where possible, to benefit from the radiant heat output.

On which side of the radiator is the cable exit?

For Economiser Radiators, it can be on either side – just flip the radiator around. It’s fully reversible.

On Vantage Radiators, the cable exits from the right hand side.

Are EHE Radiators like storage heaters?

No. They are much more energy-efficient and controllable. They also offer a more comfortable heated environment with do drying effect, and they are more compact.

Take a look at our Comparison with Storage Heaters for a useful guide.

What colours do EHE electric radiators come in?

Just white. White will always match whatever decor you may have in years to come.

Some electric radiators are finished in off-white, or cream. These are generally intended for sale abroad.

In the UK, the most commonly used paint colour for skirting boards, doors and architraves is pure white. Radiators look best if they match this.

Which size radiators do I need?

The wattage power output, and the physical size of the electric radiators that you need, will be determined by the size of the area, the type of room, and the level of insulation.

We can work all of this out for you. Enter your details into our online form,  and we will come back to you as quickly as possible, with a full quotation and product overview.

Should you have any special requirements, we will be pleased to tailor your radiator sizes and control system accordingly.

What are the running costs?

This will depend very much on the level of insulation that you have in your property, and also on the set temperature, and outside temperature. Check out our Running costs guide for more information.

Variables that affect the running costs of any type of heating include:

1.The overall heat-loss and U-Values of the property. A number of elements contribute to this.

2.The level, and type of insulation in the floors, walls, and roof space.

3.The number of windows, and type of glazing installed.

4.The type of property – ie. bungalow, end-terrace, detached, top- floor apartment etc.

5.The property configuration – the size, the number of exterior north-facing walls, ceiling heights etc.

6.The geographical location of the property – ie. In the north or south, and how exposed the position is.

7.The electricity tariff that is chosen. 

8.The outside temperature.

9.The duration of heat requirement for each room.

10. The required room temperature that is set at the thermostat. 

11.The level of occupancy.

12.The lifestyle of the occupants.

Who uses EHE electric radiators?

Home owners, landlords, developers, churches, hotels, offices. Our radiators are a popular choice for just about any application. Universities, housing associations, airports, doctors surgeries  – you name it.

Get in touch and we’ll be pleased to tell you about some of our past customers, and others who we have ongoing supply arrangements with.

Will you come to my property?

No. It’s simply not required for electric heating. We actually advise against home surveys. Read more about this. 

Which size radiators do I need?

You can either choose from our lists and buy them online by selecting the size appropriate for your room size, or we can work it out for you.

When we specify radiators, we assume that you would want a high temperature of 20+ degrees in your living areas, and 18 degrees in your bedrooms. Hallways and other unoccupied areas areas would also be specified for 18 degrees.

Why don’t you offer free delivery?

There is no such thing as a free delivery. All delivery companies charge for their services. Some retailers build their delivery cost into the price of their products. We choose not to. We supply it to you at cost price or less.

Our radiators are heavy and large. We don’t sell lightweight radators that can be delivered cheaply by parcel courier. They are usually of a poor quality, and are often damaged in transit.

Our deliveries are carried out by our specialist logistics partner on a pallet service. This ensures that no radiators are dropped or transferred loose between depots and vehicles.

Discount – I want a bigger discount!

We don’t supply cheap radiators, but our prices are the lowest in the UK when compared to any comparable product.

Usually you’d need to order at least three radiators to qualify for a package discount, but right now you can use our coupon code and still get money off on any-sized order!

We’re never beaten on quality, and very rarely on price. If you’ve seen a comparable product at a better price, send us your quote and we will do our best to beat it.

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Can EHE radiators rust?

No. The Vantage is aluminium, so it cannot rust. The Economiser is made from steel which is zinc-coated which prevents rust. Both ranges are powder-coated. This is a process that bonds a very high quality durable white coating to the metal surface.