What do I need to fit EHE radiators to my wall?
All brackets and fixings are supplied in the boxes and the process is easy. Our range comes complete with a paper template that shows you where to drill.
We suggest using appropriate fixings for plasterboard walls and following the instructions carefully. If you have any doubts, please contact us.
Are EHE Electric Radiators safe in bathrooms?
Yes, all of our radiators are bathroom-safe, buts it’s always best to check either with a qualified electrician, or one of our advisors. As a general rule, your electric radiator should be located at least 60cm from a bath tub or sink.
Which electricity tariff should I use?
EHE electric radiators will work on most tariffs, except for Economy 7, or other tariffs designed exclusively for night storage heaters. There are some comparison websites available, and we will also be happy to help. We usually find that most tariffs that offer more than one rate, are actually no more affordable, and in some cases they are more expensive. Our advice is to get online, and have a look around for the most affordable single rate tariffs.
Why don’t we supply more radiator ranges?
Ever been to a restaurant with a huge menu? Chances are, the food wasn’t great.
The Economiser and Vantage radiator ranges are of exceptionally high quality. They represent the very best of their categories – Aluminium liquid core, and steel ceramic core. We see no value in offering multiple models. We offer only the best.
We have not been able to find better quality radiators which work so effectively, and we don’t think that you will either.
Are EHE Radiators suitable for conservatories?
Yes. Economiser Electric Radiators are available in heights to suit even the lowest conservatory sill and Vantage Radiators are available in a number of outputs. As with any hard to heat area, EHE Electric Radiators are ideal for heating conservatories.
Who should install my EHE Electric Radiators?
Anyone able to put up shelves would usually find the installation of one of our radiators straight-forward.
If there are any concerns about the circuit or consumer unit within a property, or where there are multiple radiators to be installed, a NICEIC registered electrician would be the ideal person to carry out the work.
We can recommend an approved installer in your area.
Where should I locate the radiators?
The quick answer is that It doesn’t matter too much.
For optimal heat distribution, radiators should be located underneath, or close to windows. This isn’t always possible though, and as there are no pipes to worry about, any wall space can be used.
You should try to keep the radiators unobstructed where possible, to benefit from the radiant heat output.
Are EHE radiators fitted with plugs?
You can either plug-in to a power socket, or connect (hard-wire) to a fused-spur.
Economiser Radiators are supplied ready to hard-wire as a direct replacement for a previously installed electric heating system. If you need to connect to a socket, a standard 3-pin plug with 13 amp fuse should be fitted.
Vantage Radiators come with a moulded 3-pin plug. If you need to hard-wire, the plug can be cut off without affecting the warranty period.
We find that hard-wiring usually makes for a tidier installation. It also prevents your radiators from unintentionally being switched-off or tampered with.
On which side of the radiator is the cable exit?
In all cases, the cable exits on the same side as the controls.
For Economiser Radiators, it can be on either side – just flip the radiator around. It’s fully reversible.
On Vantage Radiators, the cable exits from the right hand side (as you look at the unit).
On Modus Towel Rails, the cable exits from the right hand side. (as you look at the unit).
Are EHE Radiators like storage heaters?
No. They are much more energy-efficient and controllable. They also offer a more comfortable heated environment with do drying effect, and they are more compact.
Take a look at our Comparison with Storage Heaters for a useful guide.
Which size radiators do I need?
The wattage power output, and the physical size of the electric radiators that you need, will be determined by the size of the area, the type of room, and the level of insulation.
We can work all of this out for you. Enter your details into our online form, and we will come back to you as quickly as possible, with a full quotation and product overview.
Should you have any special requirements, we will be pleased to tailor your radiator sizes and control system accordingly.
What are the running costs?
This will depend very much on the level of insulation that you have in your property, and also on the set temperature, and outside temperature. Check out our Running costs guide for more information.
Variables that affect the running costs of any type of heating include:
1.The overall heat-loss and U-Values of the property. A number of elements contribute to this.
2.The level, and type of insulation in the floors, walls, and roof space.
3.The number of windows, and type of glazing installed.
4.The type of property – ie. bungalow, end-terrace, detached, top- floor apartment etc.
5.The property configuration – the size, the number of exterior north-facing walls, ceiling heights etc.
6.The geographical location of the property – ie. In the north or south, and how exposed the position is.
7.The electricity tariff that is chosen.
8.The outside temperature.
9.The duration of heat requirement for each room.
10. The required room temperature that is set at the thermostat.
11.The level of occupancy.
12.The lifestyle of the occupants.
Who uses EHE electric radiators?
Home owners, landlords, developers, churches, hotels, offices. Our radiators are a popular choice for just about any application. Universities, housing associations, airports, doctors surgeries – you name it.
Get in touch and we’ll be pleased to tell you about some of our past customers, and others who we have ongoing supply arrangements with.
Can EHE radiators rust?
No. The Vantage is aluminium, so it cannot rust. The Economiser is made from steel which is zinc-coated which prevents rust. Both ranges are powder-coated. This is a process that bonds a very high quality durable white coating to the metal surface.
Discount – I want a bigger discount!
We don’t supply cheap radiators, but our prices are the lowest in the UK when compared to any comparable product.
We’re never beaten on quality, and very rarely on price. If you’ve seen a comparable product at a better price, send us your quote and we will do our best to beat it.
How does my delivery arrive?
We deliver either by pallet service or by courier, depending on the number and size of radiators that you order. Usually larger radiators and multiple radiators will be delivered by pallet service. Orders for smaller single radiators will be sent by courier service.
Where pallet service is necessary, your radiators are individually boxed and then strapped to a wooden pallet which is wrapped in a protective film. Where access permits, the pallet is moved by hand truck to the main point of access to the property.
Will you come to my property?
No. It’s simply not required for electric heating. We actually advise against home surveys. Read more about this.
Do EHE Radiators emit fumes or noise?
As with any heating system, the expansion and contraction of metals during the heating cycle can create occasional clicking noise. This usually reduces with use and often stops completely. This is normal and should not be a cause for concern.
During the first few months of use, some smells may be noticeable. This is caused by new elements, bonding agents and coatings as they are initially exposed to high temperatures. This should not be considered as a defect and will decrease with use or "running-in".
EHE Ecopanel XT panel heaters can emit a burning smell after extended periods without use. This is usually caused by an accumulation of dust particles. This usually becomes less noticeable and then clears after some use.
Although EHE Radiators are bench-tested for safety and functionality before being packaged, some noise and smell is usual and can be cleared only through normal use.
What clearances should I allow for?
Once you have decided on the right radiator to heat your room, it's important to check that it will fit on your available wall space, and also to ensure that there's sufficient space around it. We generally recommend a minimum clearance space of 8cm from the floor, and up to 30cm from any shelf or sill above, dependent on the model. For temperature-accuracy, it is also recommended that the temperature probe at the base of the radiator is not located too closely to any wall or object. Guidance varies for each appliance within our range. Please ask for further details, if space is restrictive.
What colours do EHE electric radiators come in?
Just white. White will always match whatever decor you may have in years to come.
Some electric radiators are finished in off-white, or cream. These are generally intended for sale abroad.
In the UK, the most commonly used paint colour for skirting boards, doors and architraves is pure white. Radiators look best if they match this.