Thermastore HHR WiFi Hub

Great customer care and quality. What more could you want? Electric Heating Expert came recommended by neighbours. We went for the Vantage Connect product and have been impressed with the quality and the ease of use. The app is similar to Hive but also includes temperature control on every room individually and several other features that with Hive you have to pay an extra subscription for. With Vantage Connect it is all included free. Child lock is good if you have curious youngsters. You can also set it from the app so if you rent out a property for Air BnB as we will be, any changes can be stopped or limited etc. We've called the company twice for help with minor tweaks and found them genuinely helpful and responsive. A great company with excellent staff and products.

As a lone woman in her 60s and very unsure on how to refit my new flats heating system, I purchased 5 ecopanelXL from the Electric Heating Expert in July 2025.
From my initial conversations on which electric radiators would suit my needs, to which size would be best for each of my rooms, the service I have been given has been exceptional. My first contact by email in April about efficiency and cost had been very well explained.
The fact I didn't want an app version on a smart phone, as I preferred manual controls was also not a problem for Tony in customer services. After chatting to Tony on the phone on countless occasions with many questions skilfully answered.
As I had never used and all Electric heating system before. I felt I could now make a well informed choice of radiator panels and placed my order in May.
There were difficulties with my delivery but this was in No Way down to electric heating expert. As they went over and above their remit as suppliers to make sure my consignment reached me in time for my electrician to fit them. By eventually having to send my delivery consignment by overnight courier at great expense for them, and with no extra cost to me as their customer.
Tony has always been extremely helpful and gone out of his way to make sure I am happy with my purchase. Even down to sending me smaller videos explaining how to set up my radiators system ready for a cozy winter this year.
I can not praise this company enough for their customer service, after purchase care and how they are willing to go over and above what is required by them.
Where all of their competitors in my view, pail into insignificant.
A very satisfied Carlisle customer Lorraine.

I bought 8 radiators with the WiFi control box about 6 years ago. Radiators are excellent and heat the rooms quickly. I had trouble with the WiFi controller when I got a new router recently and Tony went above and beyond to get it sorted. Great service! Tony Team EHE.

Thanks to Electric Heating Expert who have been excellent. I purchased x7 Vantage radiators last year and am happy so as promised one year on, I am writing this having had a good amount of time with the heating. The radiators are excellent. They reach temperature quickly, quietly and work efficiently. With very little guidance I have been able to set them without any problems but the staff have always offered help and have been very responsive. The radiators do just what it says on the tin. Very happy with my heating one year on and feel confident in this company, their radiators and their support. We really appreciate your feedback and look forward to helping out again in the future. Team EHE.

I can't give enough praise for the helpfulness, professionalism and well designed Vantage heaters. The team could not have been more patient. They really know their stuff with this and the heating is actually game changing for my partner and I. So easy to use. We saved a lot of money too by making this decision and not going with the hard-sell companies. We will be back for more heaters next year and thanks again to the hard working team at EHE.

Fast delivery of a quiet and fast heating radiator. Easy to install and looks great.

I bought a set of Electric radiators. They seem great quality and I've now got a very controllable system at last. I had a little trouble getting the WiFi connectivity sorted. I contacted EHE and got prompt helpful advice. When the initial fix didn't work I was given further advice and eventually got it all sorted. It was really refreshing to be helped by someone who clearly knew the product very well and was able to give specific and detailed advice. I thoroughly recommend this company for excellent products and excellent support.

Outstanding company, great quality products and fantastic service, first class. Price great. Would recommend this company.

I have bought eight radiators. We communicated by phone and email and each time the service and support has been impressive. The staff are responsive and knowledgeable about heating. They have a no-nonsense approach. The second delivery was unfortunately delayed but that was not within their control and they dealt with the problem quickly. The radiators are all up and looking slick. Why go anywhere else. Keep up the good work!
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I had a really good experience. The radiators are great. They definitely use less power than older technology models and the quality is very good. No noise from them and no dry air. What has set them apart from any other company is the service. My electrician left the radiators not set up. I worried it would be impossible but EHE helped out and made things very easy. The app works well once set up and the programmer on the radiators is surprisingly simple to navigate. I recommend EHE and specifically the Vantage Connect Radiators.