Photo uploaded by Colin GallI was looking for a heater to allow me to use my new Orangery all year round. I searched the internet and decided an electric radiator would be my best option. There were several companies offering German made units at a variety of sizes and outputs. I found the Electric heating expert website and read the reviews, mostly five star. They had the radiator I wanted a 2KW low profile unit for below conservatory windows and at a price which was well below their competitors. I phoned the company and discussed my needs with Ian who confirmed the 2KW output unit would be fine for the Orangery. Having spoken to Ian I was confident that the five star reviews were merited and I ordered the radiator. It arrived 2 days later by crated delivery well packaged and undamaged. It sat in a bedroom unboxed for 5 weeks while the orangery was being built. When I came to fit it, I followed the simple instructions, mainly about the location and fixing distances, and it went up quickly and securely, note these units are quite heavy so you may need two people to hang it, although I did fit mine alone. Ian and Tony sent me a Youtube link for the control panel programming and after watching this I was an expert. The unit is now in place and heating my currently empty, bare concreted floor orangery with ease holding to my chosen set point of 20c with an even heat distribution no hot and cold spots, even at a minus 7C outside temp (beast from the east has arrived) what a test. The unit looks really good on the wall and I am extremely happy with it. I can therefore highly recommend these guys and their products, just give them a call.
Update.
Shortly after installation i noticed a fault with the radiator as an element was not heating up. I contacted EHE and the after sales service was excellent. A new replacement radiatior arrived within days and the faulty one was collected on the day of my choice. This radiator is installed and working perfectly. I judge a company by how they react when things don’t go as planned and can say the EHE gave an as expected 5 star performance once again. Although my radiator had a small fault, i can say that overall the radiator has an excellent buildquality, well made, looks great and has an excellent, versatile control programme. I have already recommended this company to work colleagues based upon my stress free experience with this company.
Once again thanks

1 March 2018