Marilynn Osman I am so pleased with my economiser radiator. It looks good and easy to setup / use. I wish now I had taken my builders advice and gone all for electric heating instead of revamping my gas system. I'm thinking of getting another radiator for my conservatory. I rang to talk about my order to ensure I was ordering the right radiator for me and they were so helpful and took time to explain things to me without any pressure of sales push. I placed my order and and it was the diverted 2 days later, thats good service. I recommend this company, the staff and most important the product M Osman 15 November 2018